Changes to SOLAR - 2021 updates
Surpass Viewer Installation. (Mandatory for all Flash users)
To allow continued use of the system every user will be required to install software called Surpass Viewer. Full installation and support guides are available in the Guidance section of the site under Guidance Documents. Every user must install the Viewer to continue to be able to use the SOLAR content from Jan 2021.
Due to essential maintenance all Formative tests whether scheduled or through OpenAssess will be unavailable from Tuesday 2nd March 5:00 until Monday 8th 9:00 am. Any centres that have scheduled during these times the tests will run between these dates but will become available again from 8th until the end of the scheduled window you set.
Any centres having issues with the SOLAR website after the last Viewer update please review this document for the resolution - Issues with SOLAR website after Viewer Update (33 KB)
Jan 2021 - New Update (Re-set Password)
Re-set password links will still open in your browser - we cannot edit this regretfully - please follow the steps to change your password as normal but then close the account and open this again in the Viewer by clicking the Centre Login button on the SOLAR website.
Using the system in Viewer
SOLAR is changing to move towards an HTML-based software instead of Flash-based software. However as yet you are still only using Flash content . Although you can see HTML screens please do NOT use them. These screens are - Schedule, Invigilate, Mark and Results.
When you log in to the system after these changes the default option for each screen will be for HTML but will have a filter to review back to content which is still Flash based. You will be required to change the filter option back to Flash every time you access the system and in screen. The images below show how the new screens will work. (As of Jan 2021 you will not need to accept Flash as this will be inbuilt to the Viewer, but you will still need to change the filter.)
(Initial screen after log in)
(Screen view after selecting flash filter – after accepting Flash use).
You can then use SOLAR as normal.
This will be required each time you access the system.