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SOLAR helpdesk availability

Provided are a list of dates when there will be limited or no SOLAR Helpdesk provision.  SOLAR will continue to be available and responses to queries will be provided on our return.

Please note that all of the systems will be running on these dates but there will be either no or limited support staff to take calls or answer emails. Dates which have limited support will be marked (Limited)

We will endeavour to respond to your queries as quickly as possible on our return. Please follow the procedures as outlined in the Contact Us section. 


Please note, the Digital Services Support Helpdesk will be closed on the 2022 dates listed below. Please refer to the Chatbot (excluding live services) and the site Search box options for general assistance. 

  • Monday 2nd May
  • Thursday 2nd June
  • Friday 3rd June
  • Monday 18th July
  • Monday 26th September
  • Wednesday 30th November
  • Monday 26th December
  • Tuesday 27th December
  • Wednesday 28th December
  • Thursday 29th December
  • Friday 30th December