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SOLAR helpdesk availability

Provided are a list of dates when there will be limited or no SOLAR Helpdesk provision.  SOLAR will continue to be available and responses to queries provided on our return.

Please note that on the following dates there will be either limited or no customer contact for SOLAR services. All of the systems will be running on these dates but there will be either no or limited support staff to take calls or answer emails. Dates which have limited support will be marked (Limited)

We will endeavour to respond to your queries as quickly as possible on our return. Please follow the new procedures as outlined in the Contact Us section. 

  • 10th Apr - 13th Apr (inclusive)
  • 8th May
  • 20th Jul
  • 28th Sept
  • 30th Nov
  • 23 Dec - 4th Jan 2021 (inclusive)