SOLAR Privacy Statement
Candidate
We will collect information about you:
- if you are undertaking an SQA qualification on SOLAR
- if you contact SQA to make an enquiry, request or complaint, or to submit a comment
- if you use our SOLAR website (We use cookies and other similar technology, on our website to collect information on your browsing activity. Our cookies statement provides further information.)
- Our chatbot (Botcopy) on the home page may track your usage.
The types of information we collect include:
- personal details, for example, name, date of birth, email address
- Scottish Candidate Number (SCN)
- assessment evidence/materials
- special arrangement requirements, where applicable.
We collect information about you:
- from your school, college or training centre
- from assessments completed on SOLAR
- directly from you when you use our SOLAR website.
We use the information we collect about you:
- to make arrangements for you to undertake SOLAR assessments including putting in place assessment arrangements where requested
- to mark and grade SOLAR assessments
- to respond to enquiries or complaints
- to contact you directly – this will only occur in specific circumstances such as during investigations or the closure of your centre
- for statistical and research purposes
- to monitor standards over time and for quality assurance purposes
- to provide content in the most effective way
- to analyse user activity to assess and improve the content and performance of our website.
We share your personal information with:
- your school, college or training centre.
We keep the information collected (personal details and responses to questions) only for as long as we need it to support us in carrying out our functions, legal and/or regulatory responsibilities. Details about how long we keep your information are available in SQA's record of processing.
Centre user
We collect information from and about those involved in the delivery of SQA qualifications including individuals within schools, colleges, and training centres.
We will collect information about you:
- if you are involved in the delivery of SQA qualifications on SOLAR
- if you contact SQA to make an enquiry, request or complaint, or to submit a comment
- if you use our SOLAR website (We use cookies and other similar technology, on our website to collect information on your browsing activity. Our cookies statement provides further information.)
The types of information we collect include:
- personal details, for example, name, email address.
We collect information about you:
- when you contact us to request access to SOLAR or make a change to your SOLAR access
- directly from you when you use our SOLAR website.
We use the information we collect about you:
- to provide you with access to deliver SQA qualifications on SOLAR
- to respond to enquiries or complaints
- to contact you directly
- to provide content in the most effective way
- to analyse user activity to assess and improve the content and performance of our website.
We share your personal information with:
- your school, college or training centre.
We keep the information collected (personal details and responses to questions) only for as long as we need it to support us in carrying out our functions, legal and/or regulatory responsibilities. Details about how long we keep your information are available in SQA's record of processing.
Contact us
If you have any questions about this privacy statement, the information we hold about you, or the way we use it, please contact us:
Data protection team
Data Protection Team, SQA, Optima Building, 58 Robertson Street, Glasgow G2 8DQ, Scotland
Data Protection Officer: Kirsty Hurt, Data Protection and Records Manager, 0345 213 5229
Changes to this privacy statement
We regularly review this privacy statement and may update it from time to time. When we update our privacy statement, we will put an updated version on our website and, if the changes are significant, will try our best to bring it to your attention.
This privacy statement was last updated on 11 August 2022.
Complaints
If you wish to make a complaint about how we use your information, please contact the Data Protection Officer using the contact details provided above.
We will try to resolve your complaint but if you are not satisfied with our response you have the right to lodge a complaint with the Information Commissioner's Office:
Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Telephone: 0303 123 1113 (local rate)