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SOLAR Helpdesk enquiries

If you need to contact us there a few options available to you.

Our helpdesk is available between the hours of 9.00am and 5.00pm, Monday to Friday. Any breaks in this service will be noted in our News Section on the Home page.

We also have a common queries section that may resolve your issue without the need to contact us.

Common Queries

Scheduling a test

Creating candidates

Creating Users

Reporting Results

Voiding an Assessment

Human Marked Questions

Using a Laptop or Tablet



If your query is not covered by the list of common queries please use the feedback form in the menu listing and you will receive a response receipt within 48 hours.

Alternatively please email:

If you need to contact us urgently please call us on 0345 213 5060. Please link to our RSS feed for update notices.